|
|
| Contact Details |
Enquire about Citroen Parts, Spares
and Accessories
Using our enquiry form
saves time, as all your details are prefilled by us.
Click here to send an enquiry
to citispares.co.uk
Enquire about
an Existing Order
You can check your order status quickly online - click
here
If you email us, please quote your full name and order number.
Other Enquiries
enquiries@citispares.co.uk
Telephone
spares will answer your emails quickly and this is the best way
to contact us. However, if you need to telephone, please call +44
(0)7005 968675. If our lines are busy, please leave a message and
we will return to you as quickly as possible.
Please
note: we are unable to give technical or fault diagnosis
advice on the telephone.
|
 |
| Placing an Order |
Please Select Your Parts Online
- Use the search or drop down menus to find your Citroen parts, or
enter the pugspares part number.
- Press 'Buy' to add the parts to your shopping basket
- Follow the instructions to 'check out' and your shipping will be
calculated and added to the total
- If you don't find what you want, please send
an enquiry
3 Ways to Pay
- Pay securely online
- Pay by freephone. Please select your order online and you will be
given payment details when you select 'Pay Offline'
- Pay by cheque. Please select your order online and you will be given
payment details when you select 'Pay Offline'
More detailed instructions on finding and buying your Styling Accessories
are shown below
|
|
| Finding Your Parts |
You can find parts on the site in 3 ways:
1. Search
You will find this facility at
the top of every page, to the right. Simply select the model of car
and the type of part you want to find. Then click the 'Go' button.
A list of matching parts will be displayed
2.
Part Number
If you know the spares part number you can enter this in the 'part
no. field.'
3. Full Listing
Put your mouse over your Citroen
model number at the top of the page and click on the drop down item
called 'New Spares'. A full list of parts will be displayed for you
to browse.
...........................then:
1. Click on 'Details'
for full information and a picture.
The details will help you identify your required parts.
2. Click on 'Buy'
to add the part to your shopping
basket (you can remove it later if you wish).
|
|
| Buying Your Parts |
 |
1. Click on 'View Cart' (see opposite) at any time. It is always
at the top of the screen. This will show you the contents
of your basket.
2. You can delete items, change the quantity of each item, continue
shopping or check out at any time.
3. To buy the parts in your basket, just click on 'Check Out' and
follow the on-screen instructions. It really is easy.
|
| pugspares.co.uk is a Secure Way to Buy |
 |
Our systems use 128 bit SSL encryption.
This means that your credit card details
are very secure.
It is safer to buy on the internet than to give your card details
over the phone or to a waiter in a resturant. However, we appreciate
that not all customers are happy with this method. Just select your
parts online and you will be given an order number. A freephone payment
number and details of how to pay by cheque are given when you select
'Pay Offline'.
|
|
| Enabling Cookies |
If the shopping cart does
not display correctly or you have problems checking out then it is
very likely that Cookies are not enabled in your browser.
Cookies must be enabled for the Shopping System to function correctly.
To enable cookies on Internet Explorer
5 and 5.5 (For 6+ click here).....
|
 |
1. Select Internet Options from the Tools
dropdown menu on the main menu bar of your browser. |
 |
2. Click on the Security tab and then click
on Custom Level |
 |
3. Make sure that the boxes are checked as
per the screen shot opposite.
4. Click on OK and return to the main browser window.
5. Cookies are now enabled |
| To enable Cookies on
Internet Explorer 6.0+ |
 |
1. Follow step 1 as per Internet Explorer
5 & 5.5 above then...
2. Select the Privacy Tab from the menu displayed and make sure the
slider is set to Medium.
3. Click on the Advanced button and make sure that 'Overide automatic
Cookie handling' is not checked (see screen shot below)
4. Cookies are now enabled |
 |
|
|
| |
